Private & Confidential

My coursemate join a core blood company. It is a store blood company for future usage when needed. I asked my coursemate to deliver the brochures and booklets to my office as i was seldom at home. There is a courier man sent a document to my office. My office clerk sign and chop for the courier to receive the document. She opened the document, and read the booklets. She passed the document to me after reading.

When she passing it to me, i was curious , why the document was opened? So i asked her : Has the document already been opened since the courier man delivered?" ..Who knows she told me that she opened my document. Then i asked her how can she open my document without informing me? She answered :"next time ask your friend stated ( private & confidential) lor, then i will not open "....

I was angry when she answered unpolitely to me. She never feel sorry by opening my documents and she still behaved innocently after making mistake. I really cannot condone her words like blamming my friend did not indicate " pricevate & confidential" on the document.

We should respect people's privacy as this is a basic manner in our daily life. It is good to say sorry if we are wrong or hurt someone's feeling. I hope she will understand this one day.